Q & A

Super Electrolyzed water clean Shu!Shu!

1. What is the difference with weak alkaline ionized water for drinks?

OPEN

The alkaline ionized water for drinks has weak alkalinity with pH 9~10, it does not have high detergency Super electrolyzed water clean Shu!Shu! is more alkaline than that, it is not suitable for drinks, but perfect for Cleaning & Disinfection.

2. What is pH¡©

OPEN

It is a numerical value that represents acidity or alkalinity. pH7 is neutral, pH<7 is acidic, pH>7 is alkaline. The pH of Super electrolyzed water clean Shu!Shu! is 12.5, high concentration of alkaline ionized water

3. Why stain is come off¡©

OPEN

Super Electrolyzed water Clean Shu!Shu! is the product made from water through the process of electrolysis in diaphragm electrolytic cell ¡È100% Alkaline ion water Cleaning & Disinfection product¡É. It contains the following 3 forces. We can use it in various fields, not only for cleaning at home but also for business use.

  • ­¡Excellent penetration

    Penetrates the gap of stains, and then separates & lifts them out of surface
  • ­¢Saponification

    Breaks oil stains into glycerin & fatty acid soaps. These fatty acid soaps have detergency
  • ­£Proteolysis

    Breaks down proteins. Decomposed protein is very soluble in wate

4. What is difference with other detergents¡©

OPEN

The biggest difference is that Super electrolyzed water clean Shu!Shu! contains no synthetic surfactants or additives. So, it is safety products. Moreover, since it does not foam, it does not need to be wiped twice. Beside that, it does not contain residual chlorine due to its unique manufacturing method, it can be used without worrying of rusting kitchen appliances and equipment.

5. Where are you selling¡©

OPEN

We are selling it on our company website, Tokyu Hands & Loft stores in all over Japan and Handsman stores in Kyushu.

6. How do I use it¡©

OPEN

For daily cleaning, spray directly & wait for 10~30 seconds and then wipe with tissue or cloth. Or spray Clean Shu!Shu! directly on tissue/cloth and wipe stain off. To disinfect the cutting board, directly spray Clean Shu!Shu! on & wait about 60 seconds, then rinse with water. For stain removal, apply a cloth to the pack of the spots and then directly spray Clean Shu!Shu! onto the stain. After that, use tissue or cloth to clap & suck stain.

7. Places where Clean Shu!Shu! cannot be used¡©

OPEN

Basically, this product cannot be used in place that should not be wet with water
­¡ Coated products, lenses (such as cameras, glasses, projectors, pickup lenses for CDs, DVDs, blue-ray drives), TV screens (liquid crystal, plasma, organic EL, PC monitors). There is a risk of peeling off the coating. We can use Clean Shu!Shu! for cleaning as long as the objects is not coated.
­¢ Lacquer ware, leather, silk products. There is a risk of penetrating & spots forming on products
­£ Varnished furniture, air-dried crafts, waxing (painted surfaces such as floor or cars)
­¤ Printed circuit boards and electrical wiring parts of electrical products.
­¥ Precious metals, jewelry
­¦ Aluminum products (it may cause corrosion to aluminum)
­§ Do not use this product for disinfecting of body or wound for medical purposes

8. Can it be used except the previously mentioned places¡©

OPEN

Please refrain from using this product for expensive or rare items (the special material or coatings may be effect). Please try it in an inconspicuous place to confirm there is no effect before using it.

9. Does it contain flammable ingredients¡©

OPEN

Flammable ingredients such as alcohol are not included. We can use it in places with fire without worried.

10. Do we need ventilation when use Clean Shu!Shu!¡©

OPEN

NO, we do not need to ventilate during use this product.

11. Can we dilute it for use¡©

OPEN

There is no change at detergency at 5 times diluted. But, disinfection ability is significantly reduced. For example, it will take about 3 hours to kill the bacteria (that with Clean Shu!Shu! it only take 30 seconds to kill). In addition, the shelf life of product will be effect.

12. Does it make skin become rough? What is the effect on the human body¡©

OPEN

Super electrolyzed clean Shu!Shu! is a safe product that contains no surfactants or harmful substances. As the external safety test, there have almost no effect on the human body. However, since it does not contain additives such as moisturizing ingredients, oil will be removed if it gets on the skin. If you are concerned, we recommend wearing gloves.

13. How about disinfection ability? (flu and norovirus)

OPEN

Since Super electrolyzed water is not a quasi-drug, it is not possible to display the individual disinfection effect for each type of virus. But, we have sent our product to external specialized institutions such as Japan Food Analysis Centerm,.. to conducted disinfection tests. As test results, this product was confirmed extremely high disinfection. For more information, please refer this link.
¡ÖDisinfection & Safety of Super electrolyzed water clean Shu!Shu!¡×

14. Is it effective against mold¡©

OPEN

It does not work against mold. Molds, unlike bacteria, are protected by ¡Èspores¡É. Super electrolyzed water clean Shu!Shu! has no power to break that spores.

15. Does it contain fragrance¡©

OPEN

No, it does not contain any fragrance, it is odorless

16. Some case, there is white powder comes out of the spray nozzle of bottle, what is it? Does it affect the human body?

OPEN

Clean Shu!Shu! reacts with CO2 in the air to form sodium carbonate (white crystals). Sodium carbonate is safe substance that does not affect to the human body.

17. I feel slimy when touching the Clean Shu!Shu!, why?

OPEN

The Clean Shu!Shu! is no slime. As it decomposes sebum when it gets on your hand or skin, that makes you feel slimy. If your skin is sensitive type and you plan to use the product for a long time, we recommend you to wash frequently your hand with water or wear gloves.

18. What happened if I accidentally lick or drink the Clean Shu!Shu!?

OPEN

This product has been confirmed to be safe for human body, but in case of accidental swallowing, please rinse your mouth immediately with water and drink milk or water! If you have any abnormalities, please consult with doctor immediately!

19. There is information that strong alkaline ion water is dangerous. Super electrolyzed water Clean Shu!shu! is strong alkaline water, so is it dangerous?

OPEN

We have verified the effects on human body and safety by various external tests. As results, it has been evaluated as non-toxic and non-irritating to the skin & eyes. For more details, please refer "Super electrolyzed water Clean Shu!shu!'s disinfection ability and safety". s
¡ÖDisinfection & Safety of Super electrolyzed water clean Shu!Shu!¡×

20. How about guarantee, shelf life and storage method of this product¡©

OPEN

The warranty is 6 months after opening & 5 years from the manufacturing date if unopened. Close the cap properly and keep it away from of direct sunlight. pH of this product will be gradually decreased and become a normal water. To keep the stability of this product, please take a note to avoid the directly contact with air. It is better to use this product within 6 month ~ 1 year. After that, the features will be gradually diminished.

21. Can it be used for hand washing and disinfection¡©

OPEN

This is safety product, not cause any problems when touching the skin. But, since it is not designed for use on the hand skin (human body), please do not spray it directly on to your fingers. If you want to wash your hands, please refer Chemicoat hand cleaner

22. What is difference between Clean Shu!Shu! and Chemicoat hand cleaner?¡©

OPEN

Hand cleaner is product that be developed to be used on the skin with peace of mind, based on super-electrolyzed water and contains a naturally derived antibacterial agent and moisturizer. It is a non-alcoholic product, so even those who are not good at alcohol can also use it.

23. Can use it for masks disinfection¡©

OPEN

This product can disinfect general live bacteria in 30 seconds to 1 min. Therefore, it can be used for disinfecting masks. In order to remove the floating dirt, spray it on the mask and wipe it off with tissue or a clean towel. ¢¨Disposable masks are only disposable. Washing and disinfecting do not mean that you are absolutely safe. Please use it only as an emergency measure

24. Can use it for deodorant or disinfection by spraying on a suit or coat¡©

OPEN

Clean Shu!Shu! can be used for deodorant or disinfection suit & coat. However, with the clothes that are originally made of fibers that are weak against water (silk, rayon, acetate, etc.) or marked as not washable, waterproofing products, please try it in an inconspicuous place to check if shrinkages, discoloration, etc occur or not before use. Please do not use it for leather products, Japanese kimono, fur.

25. Is it possible to transfer it to a commercial container and use¡©

OPEN

Containers, according to the characteristics and application of content liquid, is designed for safety and keep the shelf life of each product. It is not recommended to put Clean Shu!Shu! in a different container, as it may damage the container, cause liquid leakage & deterioration.

26. Does it have any effect against COVID-19¡©

OPEN

At this stage, the whole picture of the new coronavirus has not been clarified and no verification data is available, we can not say our company products can remove and suppress the growth of COVID-19. However, with detergency & disinfection effects of Super electrolyzed water clean Shu!Shu! just by spraying, we believe that using our products is one of the countermeasures against COVID-19 infectious. For more detail, please refer ¡ÖDisinfection & Safety of Super electrolyzed water clean Shu!Shu!¡×
¡ÖDisinfection & Safety of Super electrolyzed water clean Shu!Shu!¡×

Air conditioner cleaner Shu!Shu!

1. How many bottle of Air conditioner cleaner Shu!Shu! do we need to use to clean 1 air conditioner¡©

OPEN

Just 1 bottle of Air conditioner cleaner Shu!Shu! is enough for 1 air conditioner regardless o size of it.

2. Warranty period¡©

OPEN

2 years from the manufacturing date (unopened)

3. What kind of air conditioner can be applied for¡©

OPEN

Room air conditioners that can be mounted on the wall, front panel can be opened and has a drain hose.

4. Are there any air conditioners that cannot be applied for¡©

OPEN

Air conditioner that has no drain hose Ceiling embedded type, ceiling hanging type, floor type, window mounting type Air conditioner whose cover cannot be opened Car air conditioner Outdoor types

5. Can it be used for air conditioner that has automatic cleaning function?

OPEN

It is possible. However, please be careful not to apply cleaning liquid to the sensor part and wiring part.
Use method for air conditioners (with automatic cleaning function)

6. The features of this product¡©

OPEN

The ingredients are only the Super electrolyzed water clean Shu!Shu! and aluminum protecting agent silicate salt. With combination of Cleaning & Disinfection power of ¡ÈSuper electrolyzed water Clean Shu!Shu! ¡È and Jet nozzle, we can clean, disinfect & deodorize our air conditioner at once. Thank to that, the electricity cost will be reduced, energy saving, deodorization!

7. Are there any precautions when using this product¡©

OPEN

Be sure to unplug the air conditioner before use. In case the plug is buried inside the wall and cannot be removed, please turn off the breaker of air conditioner before use. Please be careful to not let the cleaning liquid get on the electrical parts.

8. Is it okay if use this product when exists dust on the aluminum fins¡©

OPEN

Please remove dust before use this product. It may cause clogging inside the aluminum fins or drain hose if you do not remove dust before use it.

9. Can I use the air conditioner immediately after cleaning?

OPEN

Please wait about 10 minutes for drying the internal fins before use for safety.

10. Does has any problem with dirt that coming out from the drain hose¡©

OPEN

Main ingredient of this products is Super electrolyzed water clean Shu!Shu!, so it is no problem. However, the sewage can make your balcony be dirty. If you are concerned, please collect & discard it or rinse with water after cleaning.

11. There is no generated liquid from drain hose.

OPEN

Even if the waste liquid does not come out from the drain hose, there is no problem as it flows out naturally while using the air conditioner.

12. Is it possible to use Clean Shu!Shu! for cleaning air conditioner?

OPEN

Aluminum fin is weak in alkalinity, so it may be corroded if it is washed with Clean Shu!Shu!. In addition, since Clean Shu!Shu! do not have a jet nozzle with highly diffusive nozzle, so the cleaning liquid may not reach the back of the aluminum fins and dirt is not be removed sufficiently. We recommend using Clean Shu!Shu! for plastic part of air conditioner.

13. Can use this product to clean air conditioner fan¡©

OPEN

Please do not use this product for fan part, it may cause a malfunction of your air conditioner.

14. Is it okay to use detergent that not recommended by the manufacturer¡©

OPEN

Air conditioner manufacturers do not allow the use of cleaning agent from other companies. However, for removing dirt & odors, there are only 2 ways - you can clean it by yourself or ask a specialized company (manufacturer or house cleaning company). So, using our product to clean by yourself is up to your choice.

15. I heard that alkaline water corrodes aluminum, is it okay to use Air conditioner cleaner Shu!Shu! air conditioner fin¡©

OPEN

Our product contain the super electrolyzed water clean Shu!Shu! with great detergency and silicate salt that protect aluminum not to be corrosive. In addition the container of this product is also aluminum, so there is no concern when using this product to clean your air conditioner.

16. Accidents caused by cleaning agent for the inside of air conditioner

OPEN

On 25th June 2020, NITE (Product Evaluation Technology Infrastructure) has delivered¡¡¡ÖBeware of accidents caused by internal cleaning agent of air conditioner¡×
Chemicoat air conditioner cleaner Shu!Shu! is a fin cleaning agent that main ingredient is alkaline ionized water and is characterized by not containing surfactant.
The stain removal effect is due to detergency of alkaline ionized water.
Although other ingredient that protect the aluminum fin from corrosion is included, but the amount is very small, so the possibility of causing a tracking phenomenon due to condensation to cause smoke or fire is extremely low.
This is cleaning agent for aluminum fin, but if it accidentally is sprayed on the fan part, it is thought that the possibility of smoke & fire is extremely low as described above.
However, dripping may occur from the outlet.
Regarding electrical parts, there is a Red note in the usage on the container
¡ÖBe careful not to let cleaning liquid contact to electrical parts by using protect cover such as vinyl¡×
In addition, the air conditioner cleaner Shu!Shu! has been available on the market for more than 10 years, but there is no any information or claim of smoke or ignition from customers.

¢¨Please carefully read the usage instructions & precautions, then strictly follow the usage instructions when using Air conditioner cleaner Shu!Shu!